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Legal

KYC & AML Policy

Har rupaye ka hisaab tabhi hai jab har account sahi haath mein ho. This is a summary of how zeerow knows its customers and prevents misuse.

Last updated: 9 October 2026Effective: 9 October 2026

01Our commitment

Zeerow Finovate Private Limited is registered with the Financial Intelligence Unit, India (FIU-IND) as a reporting entity, registration FIUREID BF00069736. We follow the Prevention of Money-laundering Act, 2002 (PMLA), the PML (Maintenance of Records) Rules, 2005, and applicable RBI directions passed on through our regulated partners.

This page is a public summary. The full policy is approved by our Board and reviewed at least once a year.

02Customer acceptance

  • We onboard only businesses that pass our checks. We do not onboard anonymous or fictitious entities, shell entities, or persons on sanctions lists.
  • Every Customer is screened and given a risk category (low, medium or high), which decides the level of checks and monitoring.
  • We may refuse or close an account if KYC cannot be completed or if the risk is too high.

03Customer due diligence

For businesses

  • Certificate of incorporation or registration, PAN, GSTIN (where applicable) and address proof.
  • Details and KYC of authorised signatories and beneficial owners.
  • Board resolution or authority letter for opening and operating the account.
  • Bank account verification of the Customer's own account.

For employees with wallets or cards

Employee KYC is carried out by our RBI-regulated PPI issuing partner, using PAN, Aadhaar-based verification through DigiLocker, and selfie and video checks, as per RBI's KYC directions.

For payees

Payee bank accounts are verified before payments, and the bank-verified name is shown to the approver before release.

04Monitoring

Every payment on zeerow carries its purpose, approvals and bill. We monitor transactions for unusual patterns, such as sudden spikes, repeated payments just under limits, or payments that do not match the Customer's business, and review them.

05Reporting

We report suspicious transactions and other required reports to FIU-IND within the timelines set by law. We do not tell the Customer when such a report is made.

06Record keeping

We keep KYC records and transaction records for at least five years after the business relationship ends or the transaction is completed, as required by PMLA.

07Principal Officer and Designated Director

  • Our Board has appointed a Principal Officer, responsible for reporting to FIU-IND, and a Designated Director, responsible for overall compliance with PMLA.
  • Write to the Principal Officer at support@zeerow.com.

08Training and review

Our team is trained on KYC and AML duties when they join and at regular intervals. The policy is reviewed every year, or earlier if laws or regulations change.